Training & Competence Best Practice Guide

Training & Competence Best Practice Guide

The effectiveness of any financial advice or quality assurance framework is heavily dependent on the ability of the individuals involved to perform their role and responsibilities to the standard required by the firm. It is only by knowing that there are competent people performing their jobs well, that senior management, and any third parties such as the regulator, will have the necessary assurance that customers are receiving suitable outcomes.

Therefore it is vital that there is a robust, but practical, training and competence framework in place to underpin the key activities undertaken within the firm. This should equip individuals with the requisite knowledge and skills and provide assurance that they are able to meet the competence standards required.

Our practical guide provides key success criteria relating to the core components, as illustrated below, of an effective Training & Competence framework. This enables firms to benchmark their T&C provisions against these key criteria to provide confidence in the effectiveness of its arrangements and highlight any areas that may require strengthening.

It also provides an overview of the key aspects of the ongoing management of T&C, to ensure the scheme is being applied consistently and to the required standard, and how learning solutions can be developed to meet the T&C requirements.

Click Here > To download a copy of our Practical Guide to Implementing an Effective Training & Competence Framework

For more information about our services contact us on

+44 (0) 1444 411416

Or Email Us
“At last I now understand what’s required of me and the training I’ve received is the best I’ve ever had since I joined. The assessments were not too intimidating as I felt well prepared by the training.

OUR CLIENTS

AWARDS

WINNER: Best Customer Services – Compliance Register Awards 2016


FINALIST: Best Training Provider – Compliance Register Awards 2016

FINALIST: Best Business Development Project – British Excellence in Sales & marketing Awards (BESMA), 2016


WINNER: Best Consulting Firm of the Year – Thompson Reuters Awards 2011

WINNER: Best Consulting Services – Compliance Register Awards 2007


WINNER: Best Training Services – Compliance Register Awards 2006

Why not download our customer factsheet?
Enter your details below and you will be redirected to a download link.

Please tick the box to confirm you are happy to be sent marketing materials.

We respect your privacy, and will not pass your details onto any 3rd party services